As a real estate professional in Los Angeles, I am no stranger to high-stakes disputes. Whether it’s a family disagreement over a probate property or a commercial tenant-landlord standoff, conflict is an unfortunate reality of the industry. However, one lesson I’ve learned from years of helping families is that the courtroom isn’t always the answer. In fact, it’s often the most expensive and slowest route to resolution.
I recently sat down with an expert neutral third party—a former litigator who now spends his days as a mediator and arbitrator. Our conversation shed light on how Angelenos can settle legal disputes with creativity, privacy, and speed.
⚖️ Mediation vs. Arbitration: What’s the Difference?

Understanding the tools available to you is the first step toward resolution. While both are alternatives to traditional litigation, they function very differently.
1. Mediation: The Art of Suasion
Mediation is often described as one-third therapy, one-third law, and one-third magic. A mediator is a neutral counselor who doesn’t have a stake in the quarrel. Their job is to facilitate a creative conversation to find a resolution both parties can live with.
- Is it binding? No. A mediator cannot force a settlement.
- The Goal: To reach a “meeting of the minds” where both sides feel heard and satisfied.
2. Arbitration: The Private Judge
In arbitration, the neutral party sits as a judge. While they may not wear robes, they possess the power to make a final decision.
- Is it binding? Yes. Unless there is evidence of corruption, the arbitrator’s decision is final and can be enforced by a court.
- The Benefit: Finality. Most arbitration agreements do not allow for appeals, meaning the dispute ends when the decision is made.
🎠Why Choose Private Dispute Resolution?
If the court system is technically “free,” why would anyone pay for a private mediator or arbitrator?
- Privacy: High-profile individuals in the entertainment or real estate industries often prefer to keep their “private quarrels” off the public record. Unlike the Johnny Depp case, private arbitration ensures your laundry isn’t aired in public.
- Speed: In the Los Angeles Superior Court, it can take up to five years to get a case to trial. Mediation or arbitration can resolve matters in a fraction of that time.
- Finality: Arbitration offers a “pleasure of finality.” It skips the years of potential appeals that follow a standard court judgment.
🔍 The “Issue Behind the Issue”
In my experience, disputes are rarely just about the dollars and cents. There is almost always a deeper emotional or cultural driver at play. An effective mediator looks past the legal jargon to find the human element.
- Cultural Nuances: Los Angeles is a melting pot. Conflict often arises from simple misunderstandings between different cultural cues or “macho” postures. Bringing these parties together to acknowledge their shared humanity—or even their shared desire to have a peaceful holiday dinner—can break a deadlock.
- Emotional Stakes: Disputes over famous estates or family heirlooms are frequently driven by feelings of validation rather than financial greed. A mediator who approaches the situation “one human being to another” can often achieve what a table-pounding lawyer cannot.
🛠️ Strategy: Defusing the “Caveman Brain”

Humans are wired to see crisis; it’s a survival mechanism from our ancestral past. To break through this, we use specific strategies to lower the temperature in the room:
- The Perspective Shift: Asking a party, “What do you think the other side is saying about you?” forces them to step into the opponent’s shoes and see the “shades of gray” instead of just black and white.
- The Power of Humor: A well-placed joke can dissolve tension instantly, reminding everyone that while the stakes are high, they aren’t necessarily tragic.
- Creative Solutions: Sometimes the answer isn’t a legal document, but a video of a repair being made or a simple apology for a language misunderstanding.
Quick Reference: Settling Your Dispute
- âś… Mediation for Relationships: Use mediation when you want to preserve a relationship or find a creative “win-win” solution.
- âś… Arbitration for Finality: Use arbitration when you want a quick, private, and final decision without the risk of a multi-year appeal.
- ✅ Check Your Contracts: Many California real estate contracts have mandatory mediation or arbitration clauses—review them before you file a lawsuit.
- âś… Seek Empathy: Choose a neutral party who brings both legal expertise and emotional intelligence to the table.
- âś… Avoid “Family Law” Meditators for Business: Specialist knowledge matters. A business mediator may not be the right fit for a tragic family separation, and vice-versa.
Notable Quote:
“Mediation is one-third therapy, one-third law, and one-third magic; it’s about breaking through the ‘caveman brain’ to find the human resolution behind the legal dispute.”
Watch The Full Interview Now:
📇Connecting with Jeffrey Kravitz:
LinkedIn: https://www.linkedin.com/in/jeffkravitzmediation/
Website: http://Kravitzmediation.com
DISCLAIMER: The Probate Realtor® Matias Baker Masucci is a licensed real estate broker in California, DRE # 02054763. Any legal information provided is for informational purposes only and NOT to provide legal advice. Contact an attorney to obtain advice on any specific legal issue or problem. We make no guarantees as to the accuracy of any information.





